Privacy Policy

This following document sets forth the Privacy Policy for the soul friction website, www.soulfriction.com.au

Soul friction is committed to providing you with the best possible customer service experience. Soul friction is bound by the Privacy Act 1988 as well as other relevant state and territory legislation, which sets out several principles concerning the privacy of individuals.

Collection of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the website, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic and trends and to monitor and improve our website and services.

The types of personal information Soul friction may collect from individuals includes their name, address, telephone number, financial details and e-mail address. This includes their name and contact information, date of birth and health fund details. We will only collect personal information through our website if you voluntarily provide it.

We may record your email address if you transmit it to us electronically in an email message.

Soul friction website may contain links to other websites. Our privacy policy has no application to any other website and is not responsible for the practices or the content of any other website.

Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Soul friction takes reasonable steps to ensure that these organisations are bound by and uphold their confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information
From time to time, unanticipated uses not previously considered in our privacy notice may occur. If our information practices change, data collected from the time of the policy change forward will adhere to our updated policies and practices.

Changes to this Privacy Policy
Soul friction reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to obtain access to your personal information, please put your request in writing for safe and proper management of your private and confidential information. Soul friction reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting Us
Soul friction welcomes your feedback regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us during business hours Monday to Friday.